Xceptional Keynotes

"Xceptionalize" is a term derived from two words, "Exceptional Execution" In his keynotes, Kevin challenges organisations and individuals to focus on this as they develop a World Class strategy for their business or life.

Xceptionalize your Business

Xceptionalize your Service

Xceptionalize your Sales

Xceptionalize your Leadership

Xceptionalize your Goals

Xceptionalize your Life

Xceptionalize your Jobsearch

Xceptionalize your Entrepreneurial Skills

Xceptionalize your Business
In this keynote, Kevin provides fresh new thinking on how to survive and thrive in challenging times.

- Market overview:

How to communicate in an attention deficit society?

How redefining your business could help you discover your USP?

Why the current concept of a customer is dead?

How you can develop a World class brand at minimal cost?

- The three P's to unleash your business potential:

1) The Promoter/Leader /Culture Creator - how to develop real presence that will boost employee engagement and customer loyalty. One of the biggest challenges in management is to see not solve the problem – this segment will help Promoters see the situation as it is!

2) The People - Learn five assumptions about human behaviour that will allow you deliver quality attention to your clients and staff and more importantly, positively impact your bottom line.

3) The process - learn how the best companies in the world create a compelling buying experience.

- Creativity Corner – leveraging the potential of the group.

- Q and A.

Xceptionalize your service
Customer Service Excellence could be your competitive edge in the marketplace. This keynote covers how to "Xceptionalize" your service and boost your bottom line.

Content: The marketplace:

The customer is dead!

Communicating in an attention deficit society.

Understanding the customer’s DNA– internal and external.

How to create a World class buying experience:

Forensic review of all contact points with customer.

Vision with values – bottom up!

Examples from World Class Leaders in their field.

Execution.

Xceptionalize your Sales
In this sales motivation session, Kevin will highlight the many assumptions you can make about human behaviour. By honouring these,participants can dramatically improve their sales figures.

Content:

Understanding your Customer’s DNA – assumptions about human behaviour.

- How people cannot lie successfully?

Exploring the intimate link between our physiology (the way we look) and our psychology (the way we think). Knowing when to close or leave!

- How people crave attention?

How to excel in an Attention Deficit Society? A unique understanding of the power of listening from four different perspectives. How people buy experiences, not things?

- How people like each other that are like each other?

Building rapport by mirroring. How?

- How and why you should "Xceptionalise" your service?

- How you are the difference?

Developing expert status - Priming yourself for sales success.

- Action precedes excellence.

- Questions and answers

Xceptionalize your Leadership
(Keynote, half day or full day)

In this session, Kevin will share with participants the challenges they face as leaders and the strategies they need to embrace, to leverage personal and organizational potential.

Content:

- Leadership challenges:

Communicating in an attention deficit society.

Staying close to the customer – internal and external.

Developing a creative culture – how?

Motivating staff in cost conscious times.

- First steps…start with yourself.

Self Awareness is seen by Stanford Business School Advisory Committee as the most important attribute that a leader should develop. Kevin will bring you on a trip that will make you a more authentic and effective leader in challenging times.

Diluting the ego and attracting mastermind alliances

Leadership Language – going for gut

Finding comfort and opportunity in discomfort.

Vision with Values.

- Understanding your Internal and External customer.

- Questions and Answers.

Xceptionalize your Goals
(One-Day/Half day Seminar or Keynote Speech)

In this session, Kevin will provide participants with the exact goalsetting process he has successfully used to write a Best Selling Book and build an International Brand.

Content:

Goal-setting Guidelines:

How to write a winning goal?

Why you need a deadline?

How to highlight the current motivation levels behind the goal?

Why your goals should be a reflection of your values and interests?

How to avoid a potential pitfall?

How to imprint your goals on your subconscious?

How to cross the longest bridge in the world – from inaction to action?

Questions and answers.

Xceptionalize your life
(One Day/Half Day Seminar or Keynote Speech)

In this session, Kevin will show how to re-ignite your potential by changing your thinking. Remember thinking precedes excellence.

Content:

"I am the problem; I am the solution." – an important starting point.

What is your current thinking – are you fooling yourself?

Conscious Incompetence to Subconscious Mastery – how?

Personal Audit – Highlighting and disempowering limiting beliefs.

The power of focus

Action

Xceptionalize your Job Search
One Day Motivational Seminar for the Unemployed

Feedback:

"Kevin's presentation generated an overwhelmingly positive response from our participants. A difficult subject matter was treated with great skill and sensitivity. We'll be back for more."
Ian Dempsey CEO West Cork Development Partnership www.wcdp.ie

"WCDL hosted an information day geared towards newly unemployed individuals in June 2009 in Mullingar. As part of the event we asked Kevin to be present and to do two sessions with attendees at the event. Both of these events were packed with almost 80 people attending and the feedback from the sessions was extremely positive from individuals and agencies present and was an important factor in the success of the day."
Frank Murtagh, Assistant CEO, Westmeath Community Development Ltd www.westcd.ie

We engaged Kevin to speak to our entire workforce a number of months prior to the business closing. We were looking for an alternative means to invigorate people and to instill a positive outlook in an inherently negative situation. Kevin Kelly delivered. His sessions focused on job searching, self-marketing and self belief. Feedback was universally positive and an exercise we were delighted to have delivered to our folks.
John O'Donovan, Director of Operations, Boston Scientific

Content:

1. Communication Excellence
People are very predicable by their nature. You can make several assumptions about human behaviour – understanding these will help build rapport with the interview panel– be prepared to be surprised! How to create positive first impressions? The power of listening – three different perspectives. How to build a personal brand online and offline? The benefits of becoming an expert in your field. CV design – how?

2. How to find, face and floor your fears?
Fear is learned, so it can be unlearned – here’s how! Unique personal audit exercise that will highlight and disempower fears

3. Modelling off past success strategies
Many people are haunted by that inner voice that says, "I am not good enough." In this segment, indisputable proof is provided that we have the necessary resources to excel in our chosen path. Content includes childlike wisdom, magnetic attraction, flow and more.

4. Creativity Corner
Leveraging the power of a crowd.

5. Time for action – Goals
Getting people to cross the longest bridge in the world – the one from inaction to action.

6. Questions and Answers

Xceptionalize your entrepreneurial skills

(Keynote, half day or full day)
Right around the world, fear of failure is the number one reason that stops people from setting up their own business (Source: Global Entrepreneurial Monitor.)

In this session, participants will learn how to disempower this limiting pattern, and move towards achieving their dreams. Participants will be left in no doubt that they possess the resources required to take that next step - if they so choose. The session will also provide them with the tools required to walk the path of the entrepreneur.

Content:

Seven assumptions about human behaviour - by understanding our internal and external customers, we can geometrically improve our rapport/sales/negotiating ability.

Personal Audit: Participants will complete a unique exercise that will highlight, and then help to disempower limiting beliefs. As in all organizational challenges, identifying the problem is normally the challenge, not solving it. This exercise will allow individuals to find and floor their fears.

You got it! Exercises and anecdotes that will help dissipate the limiting belief "I am not good enough" that haunts many people. By identifying and mirroring off past success strategies, a new sense of self belief will be instilled.

Crossing the bridge from inaction to action - the first steps.

Questions and Answers.

Other Seminars
Kevin can customize a program in any of the following fields:

Xceptional Thinking

Motivation

Leadership

Entrepreneurship

Sales/ Customer Service

Teamwork and Creativity

Personal Excellence

Managing Change