Shopping in Lane Crawford – a pure delight!

Recently, I had the pleasure of keynoting for Lane Crawford, Hong Kong’s largest speciality store(www.lanecrawford.com). Their Learning and Development manager, Mr Sergio Lor gave me a fantastic example of how they attempt to “Xceptionalize their service!” 18 months ago, they … Continue reading

Posted in Kevin's Insights | Tagged , , , | Leave a comment

Xceptionalize Yourself!

‘Xceptionalise’ is a unique book written by former Longford resident Kevin Kelly. It aims to teach teenagers and those in their early twenties, important life skills through a new and enticing format. This book, which was developed in conjunction with … Continue reading

Posted in Kevin's Insights | Tagged , , , , | Leave a comment

Kevin knows the secret of success for students

A NEW personal development book in an exciting and original format has just been published by a Roscommon author. Kevin Kelly is an internationally acclaimed motivational speaker and author and his latest offering is sure to follow in the successes … Continue reading

Posted in Kevin's Insights | Tagged , , , , | Leave a comment

Xceptionalize-success secrets for students – Book review

Kevin Kelly has carved out a successful career as a renowned Motivational Speaker. Kevin, son of Kevin & Mary Kelly of Ballintubber, Co. Roscommon, is internationally acclaimed for his motivational speaking and throughout his career he has also written a … Continue reading

Posted in Kevin's Insights | Tagged , , , , | Leave a comment

Xceptionalize

Complaints are a good opportunity to develop a relationship with your customers, writes Kevin Kelly When the door opens, your eyes are drawn to a huge cappuccino machine on the reception counter. Simultaneously the smell of freshly baked buns drowns … Continue reading

Posted in Kevin's Insights | Tagged , , , | Leave a comment

The Xceptionalize Factor

Passion, enthusiasm, self-awareness and first-class customer service are among the key ingredients to selling and ‘exceptionalising’ your business, motivational speaker Kevin Kelly tells Karina Corbett Born into a small family retail business and with experience of selling and negotiating from … Continue reading

Posted in Kevin's Insights | Tagged , , , | Leave a comment

Sunday Business Post Feature – Xceptionalize your Business

If businesses want to be successful in the future they need to stop thinking about customer relations and start building “friendships” with consumers, according to motivational speaker Kevin Kelly. “The most important move that businesses can make is converting customers … Continue reading

Posted in Kevin's Insights | Leave a comment

News update!

A few exciting developments: You can expect a new look and feel multilingual website within the next month with some new exciting features – enjoy it! I have just launched our new Facebook Business Page – full of videos, pics, … Continue reading

Posted in Kevin's Insights | Tagged , , | Leave a comment

Jobless Paddy – a winning formula….for him!

The minute I was made aware of Feilim’s aka Jobless Paddy’s plan – “brilliant – it will go viral” was the first words out of my mouth. Why the confidence? 1. The campaign was different, imaginative, emotional, succinct and authentic. … Continue reading

Posted in Kevin's Insights | Tagged , , | Leave a comment

Job Seekers Eleven tips for getting that job!

1. Take responsibility  if you invest in the blame game, you start to dilute the focus and energy required for getting that job – yes we have a complete absence of political leadership – yes we have a media that … Continue reading

Posted in Kevin's Insights | Tagged , , , | Leave a comment