How is your vision?

At 91, J.C. Penny was asked how his eyesight was.
His reply – his sight was failing but his vision had never been better. Inspirational!
How is your vision?
Are you going somewhere or nowhere?
Is your vision underpinned by values you hold dear?
Does it motivate you to jump out of bed in the morning and truly engage in the day ahead?
Have you enough reasons why you want to achieve it?

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Motivator offers key to survival for businesses

ONE of the country’s top motivational speakers has called for a Customer Charter to be set up amongst all businesses in Galway, challenging them to help market the city and county as the home of exceptional service.
Kevin Kelly, from Furbo is widely regarded as one of the
most acclaimed names in the world of motivation and personal development, both in this country and internationally.
He was credited with being the ‘coach behind the Celtic
Tiger’, having worked extensively with Enterprise Ireland and Shannon Development to encourage would-be entrepreneurs to kick-start their businesses in the last 15 years.
Now that recession has hit, he has come up with some
innovative ideas to help ensure his home place weathers the economic storm and that local businesses survive and possibly even thrive in the difficult market.
One of his key ideas is for the establishment of a Customer Charter throughout Galway – something which he says has not been done in any city or county in the country or in any one area throughout the world.
“We could exceptionalise service here. That could be Galway’s thing, that it is the home of the best quality customer
service that people can get anywhere across every single sector,” he said.
In addition to this, Mr Kelly has also called for a two-day conference to be held in Galway – similar to that held at Farmleigh a number of weeks ago – but for communities across the county and city to be invited to make their submissions.
“Rather than calling in international experts, we should bring people from our own communities, people of every age and from every background to talk and come up with our own ideas on how to work our way out of this,” he said.
Referring to recent conversations with a number of Transition Year students, Mr Kelly said young people in particular may have a host of innovative and exciting ideas to contribute if their voice was given due recognition.
One such student, he said had come up with an idea to invent a two-speed toaster – a toaster that would heat one slice of bread quicker than a second slice so that by the time you’ve eaten the first, the second would be just ready.
“Students and young people have some wacky instincts
and ideas and they have the creativity that we need right now,” he said.
Mr Kelly’s latest book ‘Basics before Buzz – Managing in
Challenging Times’, which offers advice to businesses of all sizes on how to cope and thrive in an economically difficult time is available at his website www.kevinkellyunlimited.com.
Published in the Tribune http://www.galwaynews.ie

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Irish Business Women Keynote Dec 07 2009

Managing in Challenging Times Keynote

To deliver this workshop we have recruited the services of Kevin Kelly, whose latest book just happens to be called “Basics Before Buzz – Managing in Challenging Times”. Everyone who attends the workshop will receive a free copy of the book, and for good measure we will have networking opportunities before the event, and probably afterwards too!

Kevin’s promise is that if you attend you can expect to be stirred and shaken! Now there’s an offer you can scarcely refuse.

This event will take place in The National College of Ireland – IFSC Campus in Dublin on Monday 7th December 2009. The workshop itself will commence at 7.00pm. but hopefully as many as possible will come along earlier and network with their fellow IBW members in the college canteen from 5.30pm.
The registration fee for this event is €25,to be booked and paid for online and everyone attending will receive a free copy of Kevin Kelly’s latest book.
The event is only open to those who have registered and paid in advance.
To book: https://www.eventznet.com/295/ac/mayoceb/ibwseminar/

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The blindfold effect

“I want to be able to blindfold a person, set him down in a BMW and have him know it’s a BMW by the feel of it.”

Helmut Panke, former chairman of German automaker BMW.

Hotel, coffee shop, restaurant owners – would you be able to do a successful blindfold test on your target audience – get a group of people, blindfold them, place them in your lobby or coffee shop and ask them where they are, what they are experiencing and so on …….

Imagine being able to create a unique customer experience that a client, blindfolded or not, will instantly recognise as yours! In the current attention deficit society in which we live; this should be every marketer’s goal. People buy experiences, not things.

Find out why so many have recruited him as a keynote speaker in Europe, Asia and the US.

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