Kevin Kelly’s Blog

First hours….then minutes…..then seconds….now milliseconds.

What am I referring to?

This is the amount of time it takes us to analyse someone under the following headings: Trustworthiness, Aggressiveness, Attractiveness, Likeability and Competence.

This is according to research conducted by Willis and Todorov in Princeton University.

And, as reported in earlier research by Rosenthal, people don’t tend to change their opinion even if they are given longer to look.

So how do we ensure that these microencounters are positive?

The Leadership Secret - work on yourself.

The more you work on yourself, the more you will project a positive position without even opening your mouth.

Whne you consider that both your employees and customers are judging you in milliseconds, it shows how important it is that you and your team are fully turned on to your mission and values. With no time to act, who you truly are will shine out at them like a light.