December 19, 2006

Only words?

"Kind words can be short and easy to speak but their echoes are truly endless."
Mother Teresa

"Words are a symbol of our mental experience."
Aristotle

"Thanks" and "Well done" have the power to effect real positive change in the workplace. They cost nothing, yet many are reluctant to use them.

Changing your choice of words eg "problem" to "challenge" can have a direct positive effect on your outcomes.

Some people use alot of words to get them the attention they so desire.

Only words!

Posted by Kevin Kelly at December 19, 2006 08:44 AM